Last update : 01/10/2021
The Charter and the General Conditions of the Site form a contractual whole. All capitalized terms not defined in the present Charter are defined in the General Conditions which can be consulted here: letstalkstudents.com/en/cgu.
In the context of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 ("GDPR") and under the conditions set out below.
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our Services or the communication to offer such Services exclusively, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered as "sensitive", such as your racial or ethnic origins, your political, philosophical or religious opinions.
By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you do not agree with the terms of this Charter, please refrain from using the Site and the Services.
1. When do we collect your personal data and what data is collected?
We may collect and store your personal data, in particular when you:
- browse the Site,
- subscribe to our newsletter,
- fill in a form on the Site,
- contact us.
We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data in order to operate and improve our Services, our Site and our approach. This information is used solely by us to better tailor our Services to you. If you have opted-in to receive emails and messages from us by registering for our newsletter, filling out a form on our Site, or contacting us, you will receive email and alpha-numeric messages about our services and promotions. We will then use the personal data you have provided in the above actions. You can unsubscribe from these mailings at any time.
1.1 Browsing the Site
Login Data. Each time you connect to our Site, we collect personal data such as, but not limited to, your IP address and the MAC address of your computer, the date and time of connection, and information about the browser you are using.
1.2 Subscription to our newsletter
When subscribing to our newsletter, you can give your prior consent to receive our newsletters regarding news, new products, services and promotions, as part of the Services. You may also consent directly to receive our newsletters by entering your email address in the appropriate places on the Site. In any case, you have the right to withdraw your consent to receive such newsletters at any time and without charge under the conditions provided in paragraph 6 of the Charter.
In order to follow up on the requests you may make to our Customer Service and to confirm the information concerning you, we may use your name, first name, e-mail address and telephone number.
How do we protect your personal data?
We have implemented technical and organizational security measures to ensure the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorized parties. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.
However, it should be noted that no security measure is infallible and we cannot guarantee absolute security for your personal data. Furthermore, you are responsible for maintaining the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, remember to log out before leaving a Service.
3. When do we share your personal information?
3.1 Sharing your personal data with third party companies
Lors de votre navigation sur le Site, vos données à caractère personnel peuvent être transmises à des prestataires extérieurs. Ces tiers assurent un service pour notre compte et en notre nom dans le but de permettre le bon fonctionnement des paiements par carte de crédit et autres Services. Les données à caractère personnel sont susceptibles d’être transférées vers des pays situés hors de l’Union Européenne, notamment dans le cadre des activités de notre fournisseur de solutions d’hébergement et de stockage de données, Internet 1&1 SARL. Ce dernier s’engage à cet effet, à respecter les dispositifs RGPD conformément au contrat de sous-traitance qu’il a convenu avec nous. Conformément au RGPD, tous les transferts de données à caractère personnel vers un pays situé hors de l’Union Européenne et/ou n’offrant pas un niveau de protection considéré comme suffisant par la Commission européenne ont fait l’objet de conventions de flux transfrontière conformes aux clauses contractuelles types édictées par la Commission européenne. D’autres transferts de données à caractère personnel vers les Etats-Unis sont régis par le E.U. – U.S. PRIVACY SHIELD (Bouclier de protection des Données Union Européenne-Etats-Unis) : click here for more information.
We will never, without your prior consent, share your personal data with third parties for marketing and/or commercial purposes.
3.2 Sharing with authorities
We may disclose your personal data to administrative or judicial authorities when disclosure is necessary for the identification, arrest or prosecution of any individual who may be prejudicial to our rights, of any other user or of a third party. Finally, we may be legally required to disclose your personal data and cannot object to such disclosure.
4. How long do we keep your personal data?
We will only keep your personal data for the duration of your registration on the Site in order to ensure your identification when you log in to your Account and to enable the provision of the Services.
Thus, if you unsubscribe from the Site, your personal data will be deleted and only kept in archive form for the purpose of establishing proof of a right or contract.
In any case, we will keep your personal data for no longer than is necessary for the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.
5. Cookies: how do we use them?
5.1 What is a cookie?
A cookie is a text file that may be deposited on a terminal when consulting an online service with a browser. A cookie file allows its issuer, during its period of validity, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.
In any case, the cookies deposited on your navigation terminal with your agreement are destroyed 13 months after their deposit on your terminal.
5.2 What is the purpose of the cookies issued on our Site?
The cookies we issue allow us to:
- to establish statistics and volumes of frequentation and use of the various elements composing our Site (sections and contents visited, itinerary), allowing us to improve the interest and the ergonomics of the Site and, if necessary, of our products and services;
- to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal has;
- to memorize information relating to a form that you have filled out on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, contents of an order basket, etc.);
- to allow you to access reserved and personal areas of our Site, such as your Account, thanks to identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to log in again to a content or service after a certain lapse of time.
When you browse the Site, cookies from social networks may be generated, in particular through the use of sharing buttons that collect personal data.
On your first visit to the Site, a banner with cookies will appear on the home page. A clickable link allows you to learn more about the purpose and operation of cookies and refers you to this Charter. Continuing to navigate on another page of the site or selecting an element of the Site (in particular: image, text, link, etc.) materializes your acceptance of the deposit of the cookies concerned on your computer.
5.3 How can you control the cookies used?
You may at any time configure your browser software so that cookies are stored in your terminal or, on the contrary, that they are rejected (either systematically or according to their sender). You can also configure your browser software so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie is stored in your terminal.
5.4 How to configure your browser?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies. Below is information about the major browsers.
Internet Explorer / Edge
In Internet Explorer, click on the Tools button and then Internet Options. On the General tab, under Browsing History, click on Settings. Click on the View Files button.
- Go to the Tools tab of the browser and select the Options menu
- In the window that appears, choose Privacy and click on Show Cookies
- Go to Settings via the browser menu (Safari > Preferences)
- Click on Privacy
- Go to Settings via the button on the right of the URL bar or via the browser menu (Chrome > Preferences).
- Select Advanced Settings
- Click Content Settings and then click Cookies.
For more information on cookies, you can visit the CNIL website..
6. What are your rights?
You are the only one who has communicated the data in our possession, through the Site. You have rights on your personal data. In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the RGPD, and after having proven your identity, you have the right to ask us for access to your personal data, to rectify or delete them.
In addition, within the limits of the law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to portability of the personal data provided.
You can contact our Services to exercise your rights at the following e-mail address : email@example.com, enclosing a copy of an identity document with your request.
Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: firstname.lastname@example.org.
7. Can we modify the Charter?
We reserve the right to modify the Charter at any time. It is thus recommended to you to consult it regularly. In the event of modification, we will publish these changes on this page and in the places which we will judge appropriate according to the object and the importance of the brought changes.
Your use of the Site after any changes signifies your acceptance of those changes. If you do not agree to any material changes to this Policy, you must stop using the Site.
8. Data Protection Officer and contact
If you have any questions about your personal data or if you wish to delete your Account, please contact us at the following postal address: 128 rue de La Boétie 75008 Paris (using the mention "Privacy - Data Protection"), or by email at email@example.com.
9. The National Commission for Information Technology and Civil Liberties ("CNIL")
We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.